Employment Opportunities

Employment Opportunities

The Chronicle of Higher Education and The Chronicle of Philanthropy serve our readers with insights and news to help them to succeed in a rapidly changing world. Every day, our staff members bring experience, expertise, and a commitment to quality to this important work. We seek to employ talented people whose contributions will carry forward our mission.

Along with a collegial and collaborative work environment, we offer competitive salaries and outstanding benefits; including five weeks of vacation per year, a generous retirement plan, and comprehensive health benefits.

We encourage candidates to review our posted jobs below and submit a résumé for positions of interest. Every résumé that is submitted for an open position will be carefully reviewed. Candidates whose backgrounds most closely match the requirements of the job will be contacted directly.

The Chronicle is an Equal Opportunity Employer

Senior Marketing Operations Manager

The Chronicle of Higher Education seeks a multifaceted Senior Marketing Operations Manager who would be responsible for all marketing systems, databases, and processes necessary to ensure that our marketing operations meet the performance and revenue goals for both The Chronicle of Higher Education and The Chronicle of Philanthropy. The Senior Manager works closely with stakeholders from across the company to administer our marketing databases and systems, and to oversee the team’s project management processes and marketing vendors to ensure that we are able to meet our organizational goals.

The Senior Manager is also responsible for managing a small in-house team, overseeing the company’s marketing database and email execution, and working with email marketers across multiple teams to ensure our use of email marketing follows industry best practices.

Responsibilities:

  • Partner with technology team and key internal stakeholders to ensure marketing systems are effectively and efficiently meeting our business needs
  • Administer the Marketing Technology stack, including, but not limited to our marketing automation platform (Marketo) and project management tools (Wrike) in support of all lines of business
  • Manage all marketing vendor contracts and operational expenses, including marketing automation platform, project management systems, and consulting services as needed
  • Maintain a healthy marketing database, perform regular data cleanliness procedures, and oversee database growth and list management
  • Oversee the company’s privacy policy, which includes ensuring that The Chronicle remains compliant with all U.S. and global data management and email marketing regulations
  • Act as internal email marketing expert, ensur email marketing best practices are followed, monitor deliverability and sender reputation, and manage the email calendar across multiple teams
  • Work with sales leadership to accurately represent marketable database to external clients, keeping up-to-date data cards, and pulling specific list requests for sales reps as necessary
  • Build and optimize automated email marketing campaigns to grow size of marketable contacts using a variety of email-based engagement tactics (including welcome, profile completion, and nurture series)
  • Ensure consistent campaign testing methodology is being applied and shared across all business teams
  • Provide regular database and campaign performance reporting for internal and external clients
  • Keep up-to-date process and training materials for marketing teams

Qualifications:

  • At least 8 years of experience in marketing operations, database marketing, or email marketing, preferably in a B2B organization
  • 4+ years of experience administering a robust marketing automation platform, such as Marketo, Eloqua, or HubSpot. Strong preference for Marketo & Marketo Certification
  • A minimum of 2 years previous supervisory experience
  • Bachelor’s degree in marketing, business, or equivalent field of study preferred
  • Strong understanding of ROI-oriented marketing, with demonstrated experience in marketing analytics and campaign analysis
  • Strong communication and interpersonal skills including the ability to effectively interact with people from a range of disciplines (technologists, journalists, business teams, and senior executives)
  • Ability to prioritize and manage multiple projects to meet tight deadlines
  • A player-coach, with the ability to lead an essential internal function and dig deep into detailed process and data management areas
  • Proven ability to excel in a fast-paced, changing environment with the ability to work independently & collaboratively with cross-functional teams

How to Apply:

We’d love to hear from you. Please send a cover letter, resume, and salary requirements to marketingposition@chronicle.com with “Senior Marketing Operations Manager” in the subject heading.

The Chronicle is based in Washington, D.C. Our salaries are competitive, and we offer excellent benefits and 5 weeks of vacation.

The Chronicle is proud to be an equal opportunity employer, and we are committed to creating a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Chronicle is an Equal Opportunity Employer.

Senior Marketing Specialist

The Chronicle is seeking a Senior Marketing Specialist to join our Content Revenue team. As the senior marketing specialist, you’ll impact and support revenue generation for The Chronicle of Higher Education and The Chronicle of Philanthropy’s suite of products through the execution of integrated marketing campaigns. You’ll partner with the Senior Director, Digital and Marketing Strategy and Marketing Manager to increase awareness and engagement for The Chronicle within relevant audiences, implement best practices for creating and deploying email, digital, social, and direct mail campaigns, and oversee the reporting and analysis of off- and online marketing programs. This role reports to the senior director, digital and marketing strategy.

What you’ll do:

  • Work with marketing manager to develop and execute integrated marketing campaigns for all webinars, subscriptions, events, reports, and special issues.
  • Create engaging and effective marketing copy for all marketing campaigns, including email, web ads, print ads, direct mail, and social media, promoting the purchase of and engagement with all Content Revenue products and services.
  • Assist team with testing and optimizing marketing strategies to increase channel conversion rates. 
  • Utilize key analytics and user behavior to optimize all marketing copy and efforts to increase campaign effectiveness and conversion.  
  • Request and oversee the development of creative assets and deliverables to ensure deadlines are met in a timely manner.
  • Ensure requested ad campaigns are up and running to meet our campaign goals and increase customer awareness.
  • Work with third party vendors to support all subscription, webinar, and special issues revenue-related activities.  

Qualifications:

  • Bachelor’s degree and 3 years of experience in digital and/or direct marketing role; or a combination of relevant education, training, and experience
  • A solid understanding of digital marketing, including email marketing and social media
  • Strong organizational skills and the ability to manage multiple projects simultaneously
  • Excellent communication skills with a history of working cross-functionally across departments
  • Collaborative, flexible and collegial team player able to operate at all levels of the organization 
  • Consistently demonstrates a sense of urgency, reliability and the ability to work effectively in a fast-paced, innovative environment
  • Experience with digital marketing and analytic platforms, such as Blueconic, Marketo, Iterable, Shopify, Tableau, and Adobe Analytics are preferred

How to Apply:

We’d love to hear from you. Please send a cover letter, resume, and salary requirements to candidates@chronicle.com with “Senior Marketing Specialist” in the subject heading.

The Chronicle is based in Washington, D.C. Our salaries are competitive, and we offer excellent benefits and 5 weeks of vacation.

A journalism-driven multimedia company, The Chronicle of Higher Education and The Chronicle of Philanthropy provide award-winning news coverage to people on college campuses and to nonprofit organizations around the world. Vitae is The Chronicle’s online career hub, which offers free career management tools, a powerful community, and the candid insights that academics need to build successful careers and fulfill their mission.

The Chronicle is proud to be an equal opportunity employer, and we are committed to creating a diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Chronicle is an Equal Opportunity Employer.

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