How long must I wait for insurer to repair my barn? | Money

Eight months after a fire caused devastating damage to Donna Campbell’s grade II listed barn conversion, she is still unable to move back in because of insurance hold-ups over repairs.

Donna, 59, who says that she was lucky to get out of the house near Warrington safely, is stranded in emergency rental accommodation after a faulty gas fire caused more than £100,000 of damage to three bathrooms, the living room and one of the bedrooms as well as the oak floorboards. She says the garden “looks like something out of a Jules Verne novel”.

Although Legal & General, her insurer, has agreed to cover the cost of her temporary new home during months of delays over her claim, Donna said it defaulted on her rent

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